Eskom has informed customers in Sandton of a planned electricity supply interruption to allow for maintenance on the distribution network. The power utility says the outage will run from 6:00 to 18:00 on Sunday, 19 July, giving technicians a full day to complete the necessary work on distribution power lines in the area.

Affected suburbs listed by Eskom

The interruption will affect customers in Benmore Gardens, Hurlingham, parts of Morningside, Parkmore, parts of Sandhurst, Sandown and Strathavon. Eskom has urged residents in these areas to plan around the extended outage window and to treat all electrical appliances as live at all times during the disruption, as a safety precaution against unexpected reconnection.

The utility apologised for any inconvenience the maintenance work may cause, adding that the interruption is necessary to keep the distribution network functioning reliably. Eskom also cautioned that the planned work could be affected by circumstances beyond its control, meaning the maintenance may not go ahead exactly as communicated if unforeseen issues arise.

How to stay updated

Residents wanting further information or wishing to report supply-related issues can contact Eskom through several channels. These include the “MyEskom Customer” self-help app, WhatsApp on 0860037566, or the Alfred chatbot via Alfred.Eskom.co.za/chatroom.

Bill-related queries can be checked online at csonline.Eskom.co.za between 8:00 and 16:00 on weekdays, while the contact centre remains available around the clock on 08600 37566 for supply-related enquiries.