In a statement on the Carlow-based retailer’s website, Rathwood, which employs around 100 people, said it will “continue to trade as normal” while in examinership.

The statement noted that Rathwood is currently “not in a position” to issue refunds to customers or address any outstanding payments.

Examinership is a legal process where a company that is viable, but experiencing financial difficulties, receives court protection from creditors, allowing it to restructure and attempt to resolve its issues.

Rathwood Home and Garden World.

News in 90 Seconds – April 25th 2026

“Rathwood has formally entered into examinership,” the statement reads.

“We want to reassure all our customers, suppliers, and partners that we continue to trade as normal and operate fully in accordance with all applicable laws.

“Our business remains open, and we are continuing to sell goods and engage with customers and stakeholders as usual.

“At this time, we regret that we are not in a position to address any outstanding payments or refund requests relating to amounts owed up to today.

“These matters will be reviewed as part of the examinership process, and we will provide further updates once the appointed persons have completed their initial report.”

Customers have been advised to contact Rathwood directly if they have any queries.

“We appreciate your understanding and continued support during this period,” the statement concludes.

Rathwood has been trading for more than 30 years since its establishment in 1994 and is based near Tullow on the border of Carlow and Wicklow.

The Competition and Consumer Protection Commission (CCPC) published a report earlier this week, with Rathwood ranking as the second most complained about company in the country last year, behind Ryanair.

The number of complaints made about the company rose from 24 in 2024, to 565 last year.