Stranded passengers search for their luggage near a counter after IndiGo cancelled more than 400 flights, at the Kempegowda International Airport, in Bengaluru, Karnataka, Friday, Dec. 5, 2025.
| Photo Credit: PTI
More than 10.4 lakh passengers were affected by flight cancellations in December, with over 93% of the total passengers getting impacted by IndiGo cancellations.
Latest data shared by aviation regulator DGCA also showed that scheduled domestic airlines shelled out over Rs 24.27 crore towards compensation and facilities for flight cancellations that affected more than 10.46 lakh passengers in December.
Out of them, flight cancellations by IndiGo impacted 9.82 lakh passengers in December, and the airline spent ₹22.74 crore towards facilitation.
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The overall cancellation rate of scheduled domestic airlines was 6.92% in December, and that of IndiGo was 9.65%.
IndiGo, the country’s largest airline, faced massive flight disruptions in early December, and during that month, its market share fell to 59.6% from 63.6% in November.
During December, a total of 29,212 passenger-related complaints had been received by the scheduled domestic airlines, and the number of complaints per 10,000 passengers carried was around 20.41, as per the Directorate General of Civil Aviation (DGCA).
According to the DGCA data, flight delays impacted 8.34 lakh passengers, and airlines spent ₹4.50 crore towards facilitation in December.
In December, as many as 2,050 passengers were denied boarding by the airlines, which shelled out ₹2.08 crore towards compensation and facilitation in this regard.
“Passengers carried by domestic airlines during January-December 2025 were 1,669.46 lakh as against 1,613.31 lakh during the corresponding period of the previous year, thereby registering an annual growth of 3.48 per cent and a monthly negative growth of 4.14%,” the DGCA said in its report for December.
In December, the market share of Air India Group and Akasa Air rose to 29.6% and 5.2%, respectively. The two airlines’ market share stood at 26.7% and 4.7%, respectively.
SpiceJet also saw its market share rise to 4.3% in December from 3.7% in November 2025. State-owned Alliance Air’s market share remained unchanged at 0.4% in December.
Published – February 04, 2026 07:45 pm IST
