LOS ANGELES (KABC) — At 90 years old, Irving Rosenberg moves slowly.

Walking is difficult, and his hearing is impaired, but the hardest thing he’s dealing with now isn’t his health — it’s the loss of nearly everything he saved over a lifetime.

“I was angry and frustrated,” he told Eyewitness News. “It took all my life savings… I was hurt.”

Rosenberg said the withdrawals from his savings account began last April. Soon, they added up to $814,000.

Rosenberg said he never wrote checks from that savings account and never authorized anyone else either. When he realized what was happening, he called Wells Fargo, looking for help.

“They put it to investigation… an investigation could go forever. That’s what they told me,” he said.

Rosenberg’s nephew, David Satin, who now helps manage the 90-year-old’s affairs, contacted 7 On Your Side and asked for help.

He said when he looked at copies of the cashed checks, he immediately noticed the signature was fake.

“If you look at all the checks that were written, none of them even have close to his signature, not even remotely close,” said Satin.

Rosenberg received a letter from Wells Fargo in which the bank denied his fraud claim, saying he couldn’t be reimbursed because too much time had passed before he had contacted the bank.

Satin was told there is a 60-day reporting window — a policy he believes ignores the realities facing elderly customers.

“I went back to them, and I said, ‘Wait a second. He’s 90. He’s got a little bit of dementia. He can’t hear. He can barely walk. He’s got skin cancer. He’s not noticing these kinds of things, and you guys have no help at all for him,'” said Satin.

Satin also wonders why such massive withdrawals — many of which were made in the span of just a few weeks– weren’t flagged.

“I don’t understand why something like this wasn’t caught all,” he said.

After 7 On Your Side began asking questions, the family said Wells Fargo’s executive office finally contacted them.

“Since I contacted you, and you contacted them, they’ve contacted me at least five times,” said Satin, who adds that the bank has been “way more responsive.”

“Do I have a lot of confidence that he’s going to see any money? I don’t know,” he added.

As 7 On Your Side was putting this report together, there was good news.

Wells Fargo sent ABC7 an email and contacted the family, saying that they will approve Rosenberg’s claim.

“I thank Channel 7 for doing that… thank you,” said Rosenberg.

“After working with our customer and their designated Power of Attorney, and reviewing additional information, we are pleased to share that we are returning Mr. Rosenberg’s money back to his account,” read the statement from Wells Fargo. “Fraud prevention remains a top priority, and we encourage all customers to review their statements monthly and report anything suspicious right away so we can act quickly to protect them.”

Rosenberg said he’s grateful. He wasn’t sure he would ever see his money again — until 7 On Your Side stepped in to help.

“I feel much better. I’m able to sleep,” he said.

Copyright © 2026 KABC Television, LLC. All rights reserved.