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Watt addresses BoM website backlash
Josh Butler
The new Bureau of Meteorology website is “not meeting many users’ expectations”, environment minister Murray Watt admits, saying he’d hauled in the BoM’s chief to make some changes.
A refresh of the weather website has many users annoyed, with a large number of complaints about its accessibility and usefulness. Watt said he’d met with the acting chief executive, Peter Stone, “to discuss the public’s concerns with its updated website”.
In a statement, Watt said:
It’s clear that the new BOM website is not meeting many users’ expectations, with a significant range of feedback provided to the Bureau in recent days.
In the meeting, I made clear my expectations that the BOM needed to consider this feedback and, where appropriate, adjust the website’s settings as soon as possible. This includes urgent consideration of improvements to the website’s functionality and useability.
Watt said Stone had taken the feedback on, and said his ministerial office would stay on the case if users remained unhappy.
Australians deserve to have confidence in these important services … I strongly encourage Australians to continue to provide feedback to the BOM, to ensure changes can be made where needed.
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Good morning and welcome to our live news blog. I’m Martin Farrer with the morning’s top stories before Krishani Dhanji takes the reins.
The environment minister, Murray Watt, has hauled the boss of the Bureau of Meteorology into his office and told him that its new website is “not meeting many users’ expectations”. Watt said he had asked Peter Stone to consider feedback from the public and make changes to the site.
A new survey shows that only one in three people feel confident that they could afford necessary care if they became seriously ill, and that one in 10 say they could not afford treatment they needed last year. Natasha May has more details in a moment about the new research released today by the Consumers Health Forum of Australia.
More coming up.
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